Delivery / Returns

DELIVERY & RETURNS
UK
  • FREE Standard delivery on UK orders. This includes NI, Highlands & Islands and any of those other places that get ripped off sometimes, just for having the temerity to live outside a major city.
  • expect 2 – 3 days for delivery
Rep of Ireland
  • Delivery to ROI is free.
  • Items sent by courier; expect 2 – 5 days for delivery.
Rest of World
  • Delivery cost will be calculated in your trolley before checkout. Items will be sent by courier on 3 – 5 day delivery package. We can’t control how fast the postal service is but will provide you with tracking info so you can shout at the screen if it’s taking too long.
  • All delivery charges are subject to change and our Customer Service Team will contact you before dispatching your parcel to confirm, if different than prices above. All payments should be made in GBP.
Bulk Discounts
  • Should you have any queries about discounts, please contact us at hello@365computing.co.uk
Returns
  • You have 7 days from the day after items are delivered to return items for a refund or exchange for your purchase.
  • If an item arrives damaged or we have supplied you with the incorrect product, we will arrange a replacement to be sent out, we will cover the costs of your return postage.
  • If after your order has been dispatched, you wish to cancel the order because you no longer require the items, or you change your mind once they arrive, you will need to send them back to us at your own expense. When the goods are received back in good condition we will refund you for the items.
  • You are required to ensure that any goods being returned are safely and securely packaged to ensure that they are returned undamaged and suitable for re-sale. We reserve the right to charge you for any goods which we are unable to re-sell.
  • Authorisation to return goods must be obtained at all times, please email us at hello@365computing.co.uk and we will issue you with a returns number. If you send an item back without a returns number we will be unable to refund you.
  • Authorisation numbers must be issued before goods are returned.
 
How To Return
  1. Get in touch through our ‘contact us’ page or email hello@365computing.co.uk to obtain a returns number.
  2. Pack your goods and return them with the original documentation. Write the returns number on the outside of the parcel.
  3. Please allow up to 21 days for a refund. Replacement items will be dispatched within 2 days.
Address for returns is:
365 Computing Ltd. 27 Ayre Road, Birmingham. B24 9DU.

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